How can an admin reset the MFA factors for an end user?

The correct approach for an admin to reset the Multi-Factor Authentication (MFA) factors for an end user is by resetting one or multiple factors for that specific user. This method allows the admin to target only the MFA factors that need to be reset without requiring additional steps such as deleting and re-adding the user or relying solely on the user interface of the Okta Admin App. By choosing to reset the factors, the admin can efficiently manage the user's authentication methods, ensuring a seamless experience for the user while addressing any security concerns related to compromised or outdated MFA factors.

Resetting MFA factors is a common administrative task, as it enables organizations to maintain robust security protocols while accommodating users' needs. This is a practical and straightforward solution compared to other options that might involve complex processes or reliance on third-party support.