What is a possible reason for an Okta Administrator being unable to provision users to a downstream application?

Provisioning users to a downstream application via Okta requires that all the necessary attributes, which may be mandatory for the application, are properly mapped and provided during the provisioning process. If the mandatory attributes are missing or unmapped, the provisioning operation will fail because the application will not have the required information needed to create the user account. This ensures that every user account in the downstream application is created with the essential information it needs to function correctly.

In this context, ensuring that all mandatory attributes are accounted for is critical for successful integration and operation. If they are not present, even if other conditions are favorable (like sufficient licensing or a valid integration in the OIN), the provisioning will still be prevented due to the incomplete data. Thus, focusing on the attributes and their mapping is fundamental to successful user provisioning.