What might be a reason for an Okta Administrator being unable to provision users to a downstream application?

An Okta Administrator may be unable to provision users to a downstream application if the mandatory attributes required by that application are missing or unmapped. Provisioning involves setting up user accounts in a target application with the appropriate user attributes necessary for account creation and access. If the downstream application has specific attribute requirements—such as usernames, email addresses, or other identifiers—and these attributes are not provided or correctly mapped in Okta, the provisioning process will fail because the application cannot accept an incomplete or improperly formatted user account. This ensures data integrity and compliance with the application's requirements, emphasizing the importance of correctly configuring mappings in the Okta setup for successful user provisioning.

While other reasons, such as licensing issues in Okta or the target application, can lead to provisioning failures, the direct correlation between unfulfilled mandatory attributes and provisioning errors makes it critical to ensure all necessary attributes are accounted for.