Why might an Okta end-user not have been assigned to access Box?

The rationale behind selecting the option regarding the approver for the workflow being deactivated is based on the understanding of access control and approval workflows within Okta. In scenarios where access to applications like Box is governed by a workflow that requires approval, the deactivation of the approver halts the process. Without an active approver, the request for access cannot move forward, resulting in no assignment for the end-user.

In a well-functioning approval workflow, when a request for application access is submitted, it typically requires a designated individual to approve it. If that individual is deactivated, the system cannot fulfill the necessary step to grant access, leaving the user without the required authorization to access Box.

Provisioning settings being disabled for Box might affect multiple users, but it does not specifically pertain to an individual user's inability to gain access. The option involving no access being granted is too general, as it could imply any number of reasons unrelated to the workflow process. Lastly, if a user retracted their request, it would primarily indicate a voluntary action on their part rather than a systemic issue concerning approval permissions. Therefore, the key point is that the inactive approver directly impacts the workflow, leading to the user's lack of access to Box.